Effective Date: July 2, 2025

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Welcome to Rae Narraway Design. By accessing or using this website (www.raenarrawaydesign.com), you agree to the following terms and conditions. Please read them carefully.

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1. Overview

These Terms & Conditions govern your use of this website and any services or digital products offered by Rae Narraway Design ("RND", "we", "our", or "us"). By visiting this site, booking services, or purchasing digital products, you accept these terms in full.

If you do not agree, please do not use this site.

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2. Services

RND offers creative design services including branding, digital and print design.
All services may be subject to a signed agreement and/or project proposal outlining deliverables, timelines, and fees.

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3. Deposits & Payments

• A non-refundable deposit is required to secure all project bookings.

• Final files will only be delivered once full payment has been received.

• Invoices are payable within 10 days unless otherwise agreed.

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4. Cancellations & Refunds

• Deposits are non-refundable.

• If a client cancels a project after work has commenced, time spent will be billed accordingly.

• No refunds will be issued for completed design work or digital products.

• See our Refund Policy for more detail.

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5. Client Responsibilities

Clients are responsible for:

• Providing timely feedback and approvals.

• Supplying accurate and complete content (e.g. text, images, branding assets).

• Understanding that delays in providing content may affect project timelines.

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6. Intellectual Property

• RND retains ownership of all design concepts and working files unless otherwise agreed.

• Final approved designs are licensed to the client for agreed usage only (e.g. print, web).

• Unused concepts remain the intellectual property of RND.

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7. Digital Products

• All digital downloads (e.g. templates, resources) are for personal or business use only.

• You may not resell, redistribute or claim the work as your own.

• All sales of digital products are final.

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8. Website Use

You agree not to:

• Use this website for unlawful or harmful activities.

• Copy, reproduce, or exploit content without permission.

• Attempt to breach or interfere with site security.

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9. Liability

RND is not liable for:

• Any loss resulting from delays, interruptions, or misuse of the site or services.

• External third-party software, printing, hosting, or publishing errors.

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10. Changes to Terms

These Terms & Conditions may be updated at any time. Please check back regularly for any changes. Continued use of this site means you accept the revised terms.

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11. Contact

For any questions, please contact:
Rae Narraway Design
raenarr@gmail.com

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